Reviews

Faraj was superior in his diagnosing and verifying more than I expected. He saved me over a thousand by... read moreFaraj was superior in his diagnosing and verifying more than I expected. He saved me over a thousand by getting down to the issue. read less

I am so happy that I brought my car to Faraj he is very friendly and honest. He changed my... read moreI am so happy that I brought my car to Faraj he is very friendly and honest. He changed my battery with in an hour and now my car runs great. Now I don't have to worry about my car getting stopped at the free way or on the street. Faraj has great costumer service and is trustworthy I highly recommend him. read less

My Prius battery had been acting up for a few days with the energy level going up and down which... read moreMy Prius battery had been acting up for a few days with the energy level going up and down which got me really concerned. I researched online about this and found that the problem could be a faulty/near end of life battery. I looked for different quotes from different people online and even talked to them about what my options could be but to be honest they just sounded shady and where pushing hard to get a battery replaced without even testing or seeing my car. The last person to call was this business and a gentleman called Faraj. He offered to test the battery at no charge and give me a straight answer on what I needed. Once I arrived to his business he was very courteous, professional and kept his word as far as checking the health of my battery and giving me an honest opinion. It’s hard to find now a days people that are good, honest and reliable. I also appreciated the way he spent time explaining to me what a drained battery looks like and all the help he provided. If you are thinking about getting your battery tested, fixed or replaced then Faraj is your guy. I highly recommend his business but first talk to him to see what your options are. Thanks again guys for you and your son’s help. You guys were great! Keep it up with your honest work and dedication. read less

My dad and I got out Prius battery changed here and the service is great and the car is running... read moreMy dad and I got out Prius battery changed here and the service is great and the car is running well again! Definitely recommend this place, we love their father son duo. read less

Faraj was great and he put in extra time to make sure my battery worked. Prius is holding steady... read moreFaraj was great and he put in extra time to make sure my battery worked. Prius is holding steady thanks to his efforts. -Jason read less

If you want a quick takeaway of my review without reading the whole thing, here's what I'll say...if you have... read moreIf you want a quick takeaway of my review without reading the whole thing, here's what I'll say...if you have a Prius that you love and want to keep (regardless of its resale value) and the hybrid battery needs some love, look no further and call Faraj, Adam and/or EZ! Most honest, transparent, fair and friendly folks I've worked within the auto industry! The auto repair industry has a bad rep, rightfully so, for things including folks upselling you stuff you don't need, auto shops creating problems you didn't know you had, absurd labor charges in the Bay Area, dishonest, non-transparent in the parts they use, and the list can go on. I bought my 2006 Prius used when it had ~65K miles. I absolutely LOVE my car and take very good care of it and the car has served me extremely well. In the fall of 2018, at ~100K mile-mark, I had my first experience of hybrid battery failure. My mechanic quoted me upwards of $4K to replace it with a new Toyota battery pack. No way I was spending more on a battery pack than what the car is worth, but I also wasn't ready to let go of my Prius just yet. Upon some research, I came across Faraj's listing with fantastic reviews and decided to give it a go. Faraj was prompt in his communication, offered to come to my place and fix my battery. He even offered me two options 1) replace the damaged cells on my original battery 2) put a refurbished battery from another Prius but with higher mileage. I leaned on Faraj's expertise -since my Prius had low miles for a 2006, he suggested I replace just the damaged cells on my original battery, so we went that route. That shows the honesty and transparency, which I value very much. Through small talks over snacks and Indian chai, we had some great small conversations and quickly established a bond. Fast forward a few months, summer of 2019, I needed to get an oil change and my Prius smogged. By then, Faraj had got a physical space and suggested I check out the mechanic adjacent to his shop, so I decided to give it a go. Not only did I get my work done at the mechanic he referred (Shan Auto Repair for those looking for a good/reasonable mechanic) but Faraj even covered an oil change at his expense! That simply shows how genuine of a person he is!I wish I knew more folks who owned a Prius, so I can give them a heads up should a hybrid issue arise, about Faraj's business. Not only is he an honest and hard-working, so is his team! Through him, I found another mechanic whom I go to now regularly for my other stuff. Keep continuing the great work! Only if all businesses operated with same ethics and business model, sigh. read less

It is always bad news when you get a bunch of warning lights on your dashboard and you take it... read moreIt is always bad news when you get a bunch of warning lights on your dashboard and you take it to the dealership and find out it costs $4,650 to get your battery replaced. I have been driving my 2007 Toyota Camry Hybrid for 11 years with 167,000 miles. Unfortunately, warranty only covers the batter for 10 years at 150,000 miles.Honestly, I was thinking about selling my car because the value of the car is only about $7,000 or less. Luckily, with a little bit of research, I found out you can repair the battery instead of replacing it with a brand new one. I found Prius Hybrid Battery of San Jose and contacted Faraj on Thursday and he came to my house on Sunday. For about 1/4 of the cost of repair at the Fremont Toyota, I got a refurbished replacement from Faraj for 6 months and 10k miles warranty. If the battery can last me another 5 years or 50k miles, I would be extremely happy.Faraj was responsive and contacted me through text. He is friendly, sincere, and professional. I test drove my car before paying him. The car used to accelerate hesitantly and the battery wouldn't charge according to my battery info screen. The test drive after the battery installment was smooth like before and the battery info screen showed the charging motion and the battery charged to green after about 10 mins of driving. I am extremely satisfied with the repair. Hopefully the repair will last me a lot longer than the warranty states. read less

Faraj was punctual, diligent and sincere in his work. He replaced the battery on my 2007 Camry Hybrid and ensured... read moreFaraj was punctual, diligent and sincere in his work. He replaced the battery on my 2007 Camry Hybrid and ensured that the problem was truly taken care of before he left. I would recommend him to anyone without a doubt. read less

Faraj is an honest and fair business owner who can offer the most competitive pricing for hybrid batteries in the... read moreFaraj is an honest and fair business owner who can offer the most competitive pricing for hybrid batteries in the area. After using another disappointing service to replace a previous battery I feel fortunate to have found Prius Hybrid Battery of San Jose. Cannot recommend them enough. Since getting my battery replaced I have had other work done on my Prius with them as well. They offer oil changes and they even fixed my brake sensor free of charge.They work after normal office hours which I find very convenient bc I can drop off my car after work instead of during rush hour.What are you waiting for, give Faraj a call read less

I highly recommend this company if you need a rebuild battery good pricing . Great customer service, they even call... read moreI highly recommend this company if you need a rebuild battery good pricing . Great customer service, they even call you to see if you car is working well with the new battery, a really good service .. read less

Great professional job and fast thank you very much faraj. Much better pricing that i was given at my usual... read moreGreat professional job and fast thank you very much faraj. Much better pricing that i was given at my usual body shop, about $700 less than i was going to pay. I highly recommend faraj. read less

If you drive a hybrid vehicle, this place is the place to go.Faraj and his son helped me out so... read moreIf you drive a hybrid vehicle, this place is the place to go.Faraj and his son helped me out so much when I determined I needed to get a new hybrid battery for my Prius. I dropped my car off on a Friday morning and got it back Saturday afternoon. Faraj was in constant contact with me through the whole process and giving me plenty of options to choose from based on what warranty I wanted and how expensive each option was. I recommend anyone go to them if you have any trouble with your hybrid battery! read less

Great service! My hybrid battery failed and they were able to recondition it quickly to get me back on the... read moreGreat service! My hybrid battery failed and they were able to recondition it quickly to get me back on the road. Will definitely keep going to Prius Hybrid Battery Of San Jose for all of my Prius needs👌🏿 read less

I highly reccomend Faraj and his son if you are in need great, fast, and thorough service. I am so... read moreI highly reccomend Faraj and his son if you are in need great, fast, and thorough service. I am so pleased with my car now after a lot of stress and not being able to use it for a month. Faraj fixed that! read less

This place is awesome they fixed my car so fast convenient and very nice, people I'm not just saying this... read moreThis place is awesome they fixed my car so fast convenient and very nice, people I'm not just saying this because it's a review either read less

Faraj and his son replaced my Prius battery quickly and efficiently--at a very low price--which will extend the life of... read moreFaraj and his son replaced my Prius battery quickly and efficiently--at a very low price--which will extend the life of my 2005 Toyota Prius another year or 2 and hopefully 3.I have a 2005 Toyota Prius with 175K miles on it. The engine is typical Toyota--very reliable, works great, and we've done only basic maintenance on it through the years. A couple of years before, I had researched replacement batteries, refurbished, etc. in the eventual time that the battery will die.When our battery finally died early February 2019, we went through the "what should we buy process" and ultimately decided that we didn't want a second new car payment, and because the kids would be getting their licenses within the next couple of years, we didn't want an ultra cheap car for simply going to/from BART car. At that point we were looking at safe, reliable, soon to be high schooler used later model cars in the $12-17K range. After a couple days of looking at used car websites, rental car websites, Carvana, dealers, consumer reports, etc. etc., I got frustrated and took a fresh look at replacing the battery. (Our mechanic recommended not using a refurbished battery and also did not reco a brand new Toyota factory battery at $4-5-6K).I googled "Toyota prius replacement refurbished battery" (or something like that). I got a few listings for SF Bay Area garages. I checked out about 3-4 websites along with Google and Yelp reviews. In the reviews for "PriusHybridBatteryOfSanJose.com"--they were 5 stars, but more importantly a lot of the reviews were consistent and spoke of Faraj's customer service, his honesty, his upfront way of doing business, how the process is done, and how efficient / quick and easy it was to complete the job...and in the comfort of my own driveway (like the Safelite Windshield replacement people). And of course, the low price (a little over $1000) because I opted for the 1 year warranty (he's got 3 and 6 month warranties for significantly less cost). It's been almost 2 months (replaced Feb 5, 2019) and the car is running just fine. All the dashboard lights are off. With the 1-year replacement warranty, I know I can guarantee another year's life in my little Prius (for about $90/month vs. getting a rental car, or new used car, or Lyft rides). And if it goes an extra 1-2 more years beyond, that's just gravy and I'll just call Faraj again.I highly recommend Faraj and his son. Super nice guys with an "old-school kind of (my handshake is my word) vibe" (and he also provides receipts and written warranty).Happy customer--Dave read less

This place is awesome they fixed my car so fast convenient and very nice, people I'm not just saying this... read moreThis place is awesome they fixed my car so fast convenient and very nice, people I'm not just saying this because it's a review either read less

Faraj and his son are an absolute God send. They fixed my 2007 prius battery and saved me a good... read moreFaraj and his son are an absolute God send. They fixed my 2007 prius battery and saved me a good $3000. He was so attentive and thorough during the entirety of the service. He kept in constant contact with me and my father during the whole process of setting up and appointment, arrival time etc. I would 100/10 reccomend. Thank you everything you do!-Danielle read less

This is by far the best mechanic experience I have ever had! My husbands 2005 Prius got the triangle of... read moreThis is by far the best mechanic experience I have ever had! My husbands 2005 Prius got the triangle of death! Every Prius owners nightmare! We called Faraj and the next day he came to our home and fixed the battery. It was the most affordable plan we found after much research! Unfortunately about 3 weeks later the triangle came back, but We called Faraj and he came back no problem and fixed it again! He is the last good honest mechanic out there! He is kind and attentive, quick to respond and just a good person! If your battery needs fixing this is you guy!!! read less

These guys were owesome. They fixed my Toyota Prius in less than a day. They changed the battery, checked the... read moreThese guys were owesome. They fixed my Toyota Prius in less than a day. They changed the battery, checked the whole car and quickly did everything on a reasonable price.I highly recommend this car services. There are few mechanics who can work on hybrid cars here in Bay Area so you need the experts and you have come to the right place.Thank you!! Much appreciated!!! read less

Faraj, was amazing. I drop my car around 12:00pm and by 6:00pm the same day , I got a call... read moreFaraj, was amazing. I drop my car around 12:00pm and by 6:00pm the same day , I got a call from him that my toyota Peius 08 was ready.He was able to refurbish my battery the same day with a very affordable price.He's customer service was out of the box .I will 100% recommend Faraj if you experience any issue with the battery of your Prius. read less

Drove down from SF - heard great reviews and was the most affordable option by a lot. Great service, super... read moreDrove down from SF - heard great reviews and was the most affordable option by a lot. Great service, super fast, really appreciated! read less

Faraj and Adam were extremely helpful in getting my prius back up and running again. Prior to taking it to... read moreFaraj and Adam were extremely helpful in getting my prius back up and running again. Prior to taking it to them I took it to another repair shop and they spent 3 days trying to figure out what was wrong with it to no avail. I was very alarmed and devastated. Prius Hybrid Battery located and resolved the issue AND assisted me with other issues my car was having. They are very well educated, informative, and most importantly trustworthy! I am extremely happy with my entire experience here! read less

So like most people that have a Prius, getting the red triangle w the exclamation mark is pretty frustrating and... read moreSo like most people that have a Prius, getting the red triangle w the exclamation mark is pretty frustrating and scary. Going to the dealer to get your hybrid battery fixed can be close to $3,000. When i saw on here about this place i immediately called Faraj and asked about the service he explained everything and i gave myself some time to think. He texted me with all the info and i decided to give them a try. I called him to ask if he could get me in Same Day and he said bring it in!!! I drove from Fresno to Stockton and waited at a parking lot. At first i thought it was kind of sketchy but then his son arrived and had great energy. He explained what he was going to do and started working. He literally took 35 min to swap a good battery w the bad one. Then after that Faraj arrived w a written contract about the warranty. It was a very easy and safe process. And will be definitely going back to them for any hybrid issues! They even gave me tips on keeping the hybrid battery good by charging it while in traffic! They are great. Highly recommend them! read less

Father & Son Business - service is very professional, quality of work is excellent, price cannot be beaten. My girlfriend... read moreFather & Son Business - service is very professional, quality of work is excellent, price cannot be beaten. My girlfriend and I had the red triangle that the dealer said would be 3k to fix, a fortunate google search lead me to this page and saved me $2,400- They first tried to refurbish my battery but when that did not hold, they did a full replace. Not just that, they responded same day, every time, and were very flexible. Cannot recommend them enough. read less

Nice job!

these guys are the best in the state of california... i want all uber drivers who have priuses to go... read morethese guys are the best in the state of california... i want all uber drivers who have priuses to go here.. i went to two mechanics eho couldnt solve the problem on my car with 245000 miles.. these guys fixed my car in less than a week ... im back to making money.. charges were so do reasonable and were explained beforehand. read less

So it's been two weeks since I got my 2006 Prius Hybrid Battery replaced by Faraj at Prius Hybrid Battery... read moreSo it's been two weeks since I got my 2006 Prius Hybrid Battery replaced by Faraj at Prius Hybrid Battery of San Jose. I've waited just to make sure the triangle of death doesn't return. Like most of you who are reading this review, I was seeking an alternative to the expensive Toyota battery replacement but a bit apprehensive. I spoke with Firas who explained thoroughly the battery issue and the commonality of it, he offered to come to me all the way in the East Bay to replace the battery and the price was within reason. He came out two days later, replaced my battery in 1 hour, he was more than kind and accommodating. I even had to call him the next day because it took my computer in the car a while to recognize the change, he answered the phone and told me he would come to me to check everything out in 1 hour. Luckily he didn't need to. I am so thankful for Firas at Prius Hybrid Battery of San Jose! read less

These guys did a great job of repairing my Nissan Altima hybrid battery. Received a detailed diagnosis and saved 1000's... read moreThese guys did a great job of repairing my Nissan Altima hybrid battery. Received a detailed diagnosis and saved 1000's of dollars compared to the Nissan Stevens Creek stealer's expensive, terse, and unhelpful diagnosis and quote.Highly recommended. read less

If you are having any issues with your hybrid vehicle, do not hesitate to take it over to Adam. He... read moreIf you are having any issues with your hybrid vehicle, do not hesitate to take it over to Adam. He was extremely helpful, he performed a free diagnostic and walked with me through every step of what the issue was & what would be our solution. All my engine lights were turned on on my dashboard and the car was no longer running. Adam and Farraj provided me with excellent customer service. They made sure to perform their best professional labor, my car was supposed to be ready in 3 days but they had my car ready by the next day! Adam went ahead and performed extra labor, he cleaned out my engine fan at no extra cost. Overall, I am a very satisfied customer, I couldn’t be in better hands. read less