Reviews

Great professional job and fast thank you very much faraj. Much better pricing that i was given at my usual... read moreGreat professional job and fast thank you very much faraj. Much better pricing that i was given at my usual body shop, about $700 less than i was going to pay. I highly recommend faraj. read less

If you are having any issues with your hybrid vehicle, do not hesitate to take it over to Adam. He... read moreIf you are having any issues with your hybrid vehicle, do not hesitate to take it over to Adam. He was extremely helpful, he performed a free diagnostic and walked with me through every step of what the issue was & what would be our solution. All my engine lights were turned on on my dashboard and the car was no longer running. Adam and Farraj provided me with excellent customer service. They made sure to perform their best professional labor, my car was supposed to be ready in 3 days but they had my car ready by the next day! Adam went ahead and performed extra labor, he cleaned out my engine fan at no extra cost. Overall, I am a very satisfied customer, I couldn’t be in better hands. read less

Okay this Faraj guy is GREAT. So he comes to change my battery out and discovers since I have a... read moreOkay this Faraj guy is GREAT. So he comes to change my battery out and discovers since I have a 2003 Prius he doesn't have the battery I need. (Apparently 2003 batteries are very hard to come by) But free-of-charge he plugs some diagnostic tool into my car under the driver side area & clears all the codes & things. Now my car is back to normal, for how long he wasn't sure but at least I know I can drive without worrying for a little bit until I find the battery I need for a 2003 Prius. Faraj is one-of-a-kind. Words can't describe how grateful I am to him. read less

Spontaneous SF roadtrips are so much fun, until your prius decides to suddenly stop working on the freeway, and you're... read moreSpontaneous SF roadtrips are so much fun, until your prius decides to suddenly stop working on the freeway, and you're in the leftmost lane, and you have no idea where you actually are and the clock is about to strike midnight. A few interactions later (geico, cops, tow trucks and a close friend who offered me sanctuary for the night) I decided to call up Faraj to fix my car and make it back to LA. On the phone, he proposed that it might be an issue with the hybrid battery and gave me a reasonable quote and a fast turnaround. I spent most of the day with him today and he did just that!What I really appreciate about Faraj was his dedication to addressing my needs, his willingness to keep trying out different solutions, and how he genuinely wanted the best for me and my car. Im ending the day feeling safe enough to drive 6 hours back home, and not feeling like I spent a fortune to do it. Im so relieved that I chose this company to help me out- Trust me, you won't regret it!Californiahybridbatteryr… read less

My Prius battery had been acting up for a few days with the energy level going up and down which... read moreMy Prius battery had been acting up for a few days with the energy level going up and down which got me really concerned. I researched online about this and found that the problem could be a faulty/near end of life battery. I looked for different quotes from different people online and even talked to them about what my options could be but to be honest they just sounded shady and where pushing hard to get a battery replaced without even testing or seeing my car. The last person to call was this business and a gentleman called Faraj. He offered to test the battery at no charge and give me a straight answer on what I needed. Once I arrived to his business he was very courteous, professional and kept his word as far as checking the health of my battery and giving me an honest opinion. It’s hard to find now a days people that are good, honest and reliable. I also appreciated the way he spent time explaining to me what a drained battery looks like and all the help he provided. If you are thinking about getting your battery tested, fixed or replaced then Faraj is your guy. I highly recommend his business but first talk to him to see what your options are. Thanks again guys for you and your son’s help. You guys were great! Keep it up with your honest work and dedication. read less

Faraj was great and he put in extra time to make sure my battery worked. Prius is holding steady... read moreFaraj was great and he put in extra time to make sure my battery worked. Prius is holding steady thanks to his efforts. -Jason read less

Faraj was a huge life saver to me and my car. I was quoted a very high price to repair... read moreFaraj was a huge life saver to me and my car. I was quoted a very high price to repair my Camry's battery at the Toyota dealership. I was considering selling my car because of the price. I called Faraj (after researching on Yelp) and he was able to come to my office the next day and repair my car battery. It has been working excellent since. He charged me less than a quarter of the price that the dealership wanted to charge and he got the job done very quickly. Thank you so much, Faraj! read less

Seriously a huge lifesaver when my Prius battery completely died on a holiday weekend. Went above and beyond to help... read moreSeriously a huge lifesaver when my Prius battery completely died on a holiday weekend. Went above and beyond to help me get it fixed. My whole family has Priuses and we will definitely be coming back whenever we have an issue again. Very knowledgeable and even spotted an unrelated issue which I was able to have resolved before it became a real headache. Thank you!Tip: there is parking behind the building this shop is door "H" in the middle. read less

My car is a 2005 Prius with 198,000 miles . It has been 11 months since I replace my battery.... read moreMy car is a 2005 Prius with 198,000 miles . It has been 11 months since I replace my battery. Thank god I bought the 1 year warranty, coz my battery just went dead & they replace the whole pack for me . It was fixed with in 24 hours . read less

Got my second generation Prius battery replaced and got a catalytic converter shield here!

Super helpful I called with a problem with my Toyota Prius and they were able to walk me through some... read moreSuper helpful I called with a problem with my Toyota Prius and they were able to walk me through some of the basic steps of solving if my battery is having issuesVery easy to set up appointment and have my car professionally diagnosed Overall very happy with the service I received read less

Faraj did a good job of changing the battery cell of my 2005 Prius. Reasonable price with 1 year warranty.

Faraj was superior in his diagnosing and verifying more than I expected. He saved me over a thousand by... read moreFaraj was superior in his diagnosing and verifying more than I expected. He saved me over a thousand by getting down to the issue. read less

One of the most honest guys I've ever met in auto repair business. If you have any sorts of hybrid... read moreOne of the most honest guys I've ever met in auto repair business. If you have any sorts of hybrid system problems in your vehicle - this a go-to place! One-stop-shop for all you hybrid car needs. read less

If you are having any issues with your hybrid vehicle, do not hesitate to take it over to Adam. He... read moreIf you are having any issues with your hybrid vehicle, do not hesitate to take it over to Adam. He was extremely helpful, he performed a free diagnostic and walked with me through every step of what the issue was & what would be our solution. All my engine lights were turned on on my dashboard and the car was no longer running. Adam and Farraj provided me with excellent customer service. They made sure to perform their best professional labor, my car was supposed to be ready in 3 days but they had my car ready by the next day! Adam went ahead and performed extra labor, he cleaned out my engine fan at no extra cost. Overall, I am a very satisfied customer, I couldn’t be in better hands. read less

Great professional job and fast thank you very much faraj. Much better pricing that i was given at my usual... read moreGreat professional job and fast thank you very much faraj. Much better pricing that i was given at my usual body shop, about $700 less than i was going to pay. I highly recommend faraj. read less

It is always bad news when you get a bunch of warning lights on your dashboard and you take it... read moreIt is always bad news when you get a bunch of warning lights on your dashboard and you take it to the dealership and find out it costs $4,650 to get your battery replaced. I have been driving my 2007 Toyota Camry Hybrid for 11 years with 167,000 miles. Unfortunately, warranty only covers the batter for 10 years at 150,000 miles.Honestly, I was thinking about selling my car because the value of the car is only about $7,000 or less. Luckily, with a little bit of research, I found out you can repair the battery instead of replacing it with a brand new one. I found Prius Hybrid Battery of San Jose and contacted Faraj on Thursday and he came to my house on Sunday. For about 1/4 of the cost of repair at the Fremont Toyota, I got a refurbished replacement from Faraj for 6 months and 10k miles warranty. If the battery can last me another 5 years or 50k miles, I would be extremely happy.Faraj was responsive and contacted me through text. He is friendly, sincere, and professional. I test drove my car before paying him. The car used to accelerate hesitantly and the battery wouldn't charge according to my battery info screen. The test drive after the battery installment was smooth like before and the battery info screen showed the charging motion and the battery charged to green after about 10 mins of driving. I am extremely satisfied with the repair. Hopefully the repair will last me a lot longer than the warranty states. read less

Hand down the best Prius service in the bay area! Adam and buddy was super nice and super friendly. I... read moreHand down the best Prius service in the bay area! Adam and buddy was super nice and super friendly. I blew the engine due to not having enough oil in the tank. They replaced the entire engine and transmission, now the car runs like new. Adam also offered to fix my stuck hood for free (other stores outside could of charged me hundreds of dollars easily). Don't hesitate to contact them if you're having problems with your PRIUS! read less

Man! These people are really savers. I really love what they're doing and the pride they take to work. Adam... read moreMan! These people are really savers. I really love what they're doing and the pride they take to work. Adam was the technician that came was a pro. He really knew what he was doing, the part that I love most is that when he put everything together he did it in a very clean and delicate way. Im really happy and they saved me a lot of money read less

These guys did a great job of repairing my Nissan Altima hybrid battery. Received a detailed diagnosis and saved 1000's... read moreThese guys did a great job of repairing my Nissan Altima hybrid battery. Received a detailed diagnosis and saved 1000's of dollars compared to the Nissan Stevens Creek stealer's expensive, terse, and unhelpful diagnosis and quote.Highly recommended. read less

Faraj and Adam were extremely helpful in getting my prius back up and running again. Prior to taking it to... read moreFaraj and Adam were extremely helpful in getting my prius back up and running again. Prior to taking it to them I took it to another repair shop and they spent 3 days trying to figure out what was wrong with it to no avail. I was very alarmed and devastated. Prius Hybrid Battery located and resolved the issue AND assisted me with other issues my car was having. They are very well educated, informative, and most importantly trustworthy! I am extremely happy with my entire experience here! read less

Faraj was a huge life saver to me and my car. I was quoted a very high price to repair... read moreFaraj was a huge life saver to me and my car. I was quoted a very high price to repair my Camry's battery at the Toyota dealership. I was considering selling my car because of the price. I called Faraj (after researching on Yelp) and he was able to come to my office the next day and repair my car battery. It has been working excellent since. He charged me less than a quarter of the price that the dealership wanted to charge and he got the job done very quickly. Thank you so much, Faraj! read less

My Prius battery had been acting up for a few days with the energy level going up and down which... read moreMy Prius battery had been acting up for a few days with the energy level going up and down which got me really concerned. I researched online about this and found that the problem could be a faulty/near end of life battery. I looked for different quotes from different people online and even talked to them about what my options could be but to be honest they just sounded shady and where pushing hard to get a battery replaced without even testing or seeing my car. The last person to call was this business and a gentleman called Faraj. He offered to test the battery at no charge and give me a straight answer on what I needed. Once I arrived to his business he was very courteous, professional and kept his word as far as checking the health of my battery and giving me an honest opinion. It's hard to find now a days people that are good, honest and reliable. I also appreciated the way he spent time explaining to me what a drained battery looks like and all the help he provided. If you are thinking about getting your battery tested, fixed or replaced then Faraj is your guy. I highly recommend his business but first talk to him to see what your options are. Thanks again guys for you and your son's help. You guys were great! Keep it up with your honest work and dedication. read less

My dad and I got out Prius battery changed here and the service is great and the car is running... read moreMy dad and I got out Prius battery changed here and the service is great and the car is running well again! Definitely recommend this place, we love their father son duo. read less

I highly recommend this company if you need a rebuild battery good pricing . Great customer service, they even call... read moreI highly recommend this company if you need a rebuild battery good pricing . Great customer service, they even call you to see if you car is working well with the new battery, a really good service .. read less

Faraj, was amazing. I drop my car around 12:00pm and by 6:00pm the same day , I got a call... read moreFaraj, was amazing. I drop my car around 12:00pm and by 6:00pm the same day , I got a call from him that my toyota Peius 08 was ready.He was able to refurbish my battery the same day with a very affordable price.He's customer service was out of the box .I will 100% recommend Faraj if you experience any issue with the battery of your Prius. read less

If you want a quick takeaway of my review without reading the whole thing, here's what I'll say...if you have... read moreIf you want a quick takeaway of my review without reading the whole thing, here's what I'll say...if you have a Prius that you love and want to keep (regardless of its resale value) and the hybrid battery needs some love, look no further and call Faraj, Adam and/or EZ! Most honest, transparent, fair and friendly folks I've worked within the auto industry! The auto repair industry has a bad rep, rightfully so, for things including folks upselling you stuff you don't need, auto shops creating problems you didn't know you had, absurd labor charges in the Bay Area, dishonest, non-transparent in the parts they use, and the list can go on. I bought my 2006 Prius used when it had ~65K miles. I absolutely LOVE my car and take very good care of it and the car has served me extremely well. In the fall of 2018, at ~100K mile-mark, I had my first experience of hybrid battery failure. My mechanic quoted me upwards of $4K to replace it with a new Toyota battery pack. No way I was spending more on a battery pack than what the car is worth, but I also wasn't ready to let go of my Prius just yet. Upon some research, I came across Faraj's listing with fantastic reviews and decided to give it a go. Faraj was prompt in his communication, offered to come to my place and fix my battery. He even offered me two options 1) replace the damaged cells on my original battery 2) put a refurbished battery from another Prius but with higher mileage. I leaned on Faraj's expertise -since my Prius had low miles for a 2006, he suggested I replace just the damaged cells on my original battery, so we went that route. That shows the honesty and transparency, which I value very much. Through small talks over snacks and Indian chai, we had some great small conversations and quickly established a bond. Fast forward a few months, summer of 2019, I needed to get an oil change and my Prius smogged. By then, Faraj had got a physical space and suggested I check out the mechanic adjacent to his shop, so I decided to give it a go. Not only did I get my work done at the mechanic he referred (Shan Auto Repair for those looking for a good/reasonable mechanic) but Faraj even covered an oil change at his expense! That simply shows how genuine of a person he is!I wish I knew more folks who owned a Prius, so I can give them a heads up should a hybrid issue arise, about Faraj's business. Not only is he an honest and hard-working, so is his team! Through him, I found another mechanic whom I go to now regularly for my other stuff. Keep continuing the great work! Only if all businesses operated with same ethics and business model, sigh. read less

I highly recommend this company if you need a rebuild battery good pricing . Great customer service, they even call... read moreI highly recommend this company if you need a rebuild battery good pricing . Great customer service, they even call you to see if you car is working well with the new battery, a really good service .. read less

Faraj was a huge life saver to me and my car. I was quoted a very high price to repair... read moreFaraj was a huge life saver to me and my car. I was quoted a very high price to repair my Camry's battery at the Toyota dealership. I was considering selling my car because of the price. I called Faraj (after researching on Yelp) and he was able to come to my office the next day and repair my car battery. It has been working excellent since. He charged me less than a quarter of the price that the dealership wanted to charge and he got the job done very quickly. Thank you so much, Faraj! read less

Man! These people are really savers. I really love what they're doing and the pride they take to work. Adam... read moreMan! These people are really savers. I really love what they're doing and the pride they take to work. Adam was the technician that came was a pro. He really knew what he was doing, the part that I love most is that when he put everything together he did it in a very clean and delicate way. Im really happy and they saved me a lot of money read less